Sending and receiving payments through Cash App is a quick and easy process. However, you may face technical issues or get a rejected transaction for some reason.
Let’s dive in to know what can cause your Cash App payment pending message, the top 5 reasons, and solutions for them.
How Does Cash App Payment Work?
Once you download and create an account, sending or receiving payments with Cash App is easy.
Login to your account, Tap pay and select the amount you want to send. Then, enter the details of your recipient with an email address, name, or a $Cashtag.
If you don’t have sufficient balance in your Cash App account, it will be deducted from your linked bank account or the debit card.
The receiver can instantly get the amount in the Cash App account. The receiver needs to create a Cash App account within 14 days or the payment will be canceled and returned to the sender’s account.
Receiving payment through Cash App is also easy. You can also initiate a request to receive money from someone.
In this case, you’ll need the information of the sender, name, email, phone number, or the $Cashtag.
Why is My Cash App Payment Pending?
If everything works fine on the Cash App, receiving or sending money is a matter of minutes. However, you may face trouble in some cases and see your payment pending for a long time.
There are several reasons why you may see the Cash App Payment Pending message.
Let’s discuss the top 5 reasons and solutions.
#1 Payment Limit Exceeds
One of the most common reasons for a rejected or pending payment is that the receiver or sender has exceeded the account limit.
Cash App lets you send money up to $1,000 per 30 days. Similarly, your ATM cash withdrawal limit is $1,000 per transaction and week too.
However, the weekly limits to send or receive cash are much lower and capped at $250 per 7 days for both parties.
So, if one of the sender or receiver has exceeded these limits, your transaction may not be completed. In some cases, Cash App may issue a pending payment message but usually, it will decline a payment request.
Solution
Login to your Cash App account and verify your sending/receiving limits first. Once you tap on the send amount, Cash App will show you the remaining balance and limit.
If you are trying to receive or send a transaction exceeding that limit, change the amount or wait until the limit period restores.
Do the needful for the other party as well. You or the other party is likely trying to conduct a transaction beyond daily or monthly payment limits with Cash App.
Remember, your ATM withdrawal limit is also set at $1,000 per transaction and per week too. Do check out that limit to avoid any inconvenience.
#2 Sender or Receiver Have a Flagged Accounts
Another common reason for payment pending message is a flagged account by Cash App.
When you create a new account, Cash App requires you to upload personal verification documents. If one of these documents expires, you must upload them again.
Unverified accounts or suspicious accounts may get flagged quickly by Cash App for security reasons. It means if one of the sender or receiver’s accounts is flagged, the transaction will remain hung.
A similar effect happens when you block an unwanted account from your contact list in the Cash App. If you later try to send or receive money from a blocked account, you’ll see a similar payment pending issue.
Solution
Start by checking whether you have blocked the sender/receiver on your contact list. Tap on your contacts list in Cash App and unblock the contact if that’s the case.
Then, check your account settings to see if there is any pending verification document from your side. In most cases, you may need to upload a photo ID or verification document after renewal.
Ask your counterparty to take the same steps too. It will help you ease through the process.
Finally, reach out to the Cash App customer support team to check whether one of your accounts is flagged.
#3 Technical Issues with the Cash App
In some cases, Cash App may face technical issues from the server side too. There is little to know about it as you wouldn’t be the only one to face that issue.
The cash App server may have a bug or a temporary error that may cause payments to hold. There is a chance of high volume affecting the Cash App server’s performance too.
Solution
Users usually don’t have any control over technical issues from the server side. So, all you can do is confirm through customer support if there is any technical glitch.
Alternatively, try logging out and logging in again from a different device to know if the issue is with your device or Cash App server.
#4 Internet Connectivity Issues
Another common reason for delayed or pending payments comes from internet connectivity issues.
Your internet carrier may slow down and Cash App may not work properly on your device. In that case, your transaction will be declined more often than show a pending payment issue though.
Solution
Verify that the internet is stable on your mobile or desktop devices. Restart your internet modem or wifi connection manually.
You may try connecting another device with the same internet connection to confirm the issue. If you still see the issue you may need to contact the internet service provider before reaching out to the Cash App customer support team.
#5 Wrong Beneficiary or Account Details
Finally, if you enter the wrong beneficiary or account details with a spelling mistake on the receiver’s name, you may face a pending payment issue.
In most cases, you may face declined Cash App payment message as well. However, if it gets through initially, your payment may remain pending as the receiver will be unable to withdraw cash.
Solution
You can request a payment cancelation through Cash App customer support and try a new transaction.
Else, you may request an edit to the beneficiary’s details and complete the transaction again.
Frequently Asked Questions About Cash App Pending Payment Issues
Let’s answer some commonly asked questions about Cash App pending payment issues now.
What is the Cash App Limit for Sending/Receiving Money?
Cash App allows you to conduct payment transactions with a weekly limit of $250 and $1,000 in 30 days.
Similarly, the ATM withdrawal limit is also $1,000 per transaction and month.
What if the Receiver’s Account is Blocked on Cash App?
You must unblock the contact from your Cash App contact list first before you can send or receive money from that contact.
What Are the Required Identification Documents on Cash App?
Cash App will require you to upload different ID verification documents for different types of transactions like sending a payment, purchasing stocks, and other transactions.
Commonly used ID verification documents include National Photo ID, Driving Licence, SSN, and other supporting documents.
How to Increase Payment Limits on Cash App?
Once you go through the verification process, you can request Cash App to increase your monthly transaction limits.
However, a request does not guarantee an increase in limits.
What are the Restrictions for Under Age Users on Cash App?
Under-age Cash App users must open an account through a sponsored account holder. However, it will mean the cash transaction limits will be combined for the sponsoring account and the underage account.
How to Refund a Payment on Cash App?
You can log in to your Cash App account, tap the refund payment option, and request a refund for a pending transaction.
Can Cash App Cancel Your Payment for Any Reason?
Yes. Cash App may cancel your transaction for screening and security purposes.
